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Frequently Asked Questions from new customers

How do I get access data for the retailer area?

 

If you are already a customer of erfal and have informed us about your e-mail address, simply request your personal access data here. You will then receive an e-mail with your log-in data. If you are not yet a customer of erfal, please contact us.

How can I receive erfal catalogs?

erfal sales documents are only available for our retailers as a basis for the customer advice. As a specialist retailer, please contact your responsible sales representative or send a short e-mail to info@erfal.de. The sales representative will then contact you immediately.

How can I download catalogs from your website?

On the erfal website there is a special retailer area. After the log-in, you can download the catalogs in the download portal.

Where can I find more information and price quotes?

On the erfal website there is a special retailer area. After the log-in you will find extensive information about the download.

I am a retailer and would like to offer erfal products. How can I become a customer?

Just send us your complete company data. Please use our contact form. The sales representative responsible for you will then contact you immediately.

Where can I find assembly instructions?

An assembly instruction is enclosed to every product supplied by erfal. If this has been lost, you can download all assembly instructions in the download portal.

I am a retailer and would like to extend my knowledge about the erfal products. Do you provide trainings?

In order to inform our retailers in a practical way about the special features and further developments of the erfal products, we offer interesting seminars every year. You will find this as a specialist retailer after the log-in in the specialist retailer area.

Is it possible to visit the company erfal?

For retailers / specialist shops, an in-house trade fair takes place once a year in the spring. On this date, interested customers can participate in company tours. In addition, this is also possible by prior agreement and date appointment.

How can I arrange an appointment with a sales representative?

Just send us your complete company data. Therefore, please use our contact form. The sales representative responsible for you will then contact you immediately.

Retailer Search

Our trained specialist dealers will support you from planning to installation
  • Personal consultation at your premises
  • Professional and clean installation
  • Durable products and reliable service